Last updated: [May.20.2025]
This Privacy Policy describes how ELECSPRO (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our store hosted on Shopify Inc., including through www.elecspro.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, including:
· Web browser, IP address, time zone, and some of the cookies installed on your device;
· Information about individual web pages or products you view, search terms, and how you interact with the Site.
This is collectively referred to as Device Information, and we collect it using:
· “Cookies”
· “Log files”
· “Web beacons,” “tags,” and “pixels”
When you make a purchase, or register on our site, we collect:
· Your name, billing address, shipping address, payment information (Shopify Payments, credit card, etc.), email address, and phone number.
This is referred to as Order Information or Customer Account Information.
If you sign up for our newsletter or marketing emails, we collect your email address and preferences.
2. How We Use Your Personal Information
We use the information we collect to:
· Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing order confirmations)
· Communicate with you
· Screen orders for potential fraud
· Send email newsletters and promotions (only if you’ve opted in)
· Improve our website performance and customer experience
We may also use device information for advertising/retargeting (e.g., Google or Facebook ads, if applicable).
3. Sharing Your Personal Information
We share your personal information with third parties to help us use it as described above. For example:
· Shopify powers our online store. You can read how Shopify uses your data here: https://www.shopify.com/legal/privacy
· We may also use Google Analytics or Meta Pixel for site traffic analysis and marketing.
We do not sell your personal data.
4. Your Rights
If you are a resident of certain jurisdictions (e.g., Canada, the European Economic Area, California), you have rights to access, correct, or delete your personal data. Contact us at the email below to exercise these rights.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law. You may request deletion of your account at any time.
6. Cookies
We use cookies to:
· Maintain your session
· Track analytics
· Remember preferences
· Serve targeted advertising
You can control cookie usage through your browser settings or opt out via cookie banners (if active on your store).
7. Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect data from children.
8. International Transfers
As we sell internationally, your data may be processed outside of your country of residence, including in Canada and the United States.
9. Changes to This Policy
We may update this policy periodically. Updates will be posted here with a revised "Last Updated" date.
10. Contact Us
If you have questions or concerns, contact us at:
Email: support@elecspro.com